Support
Need help? The Scientific Computing Unit (SCU) High Performance Computing Core (HPCC) is here to support you.
Response Time: We aim to respond within 1–2 business days.
- Email: scu-support@med.cornell.edu
FAQ
Who can apply?
Researchers from WCM, NewYork-Presbyterian Hospital, Cornell University (Ithaca), WCM–Qatar, and external collaborators working with Cornell can apply. A WCM CWID is required for cluster access.
How do I request an account, or ask about one?
Fill out the application form on the SCU HPC Core website. It asks about your identity, your PI, your project, and the resources you need, and then you review and submit. If you have questions about an account, please email us!
Where’s the documentation and who do I contact?
The HPCC Wiki is the knowledge base. For other questions, email scu-support@med.cornell.edu. If you’re reporting an error, include the full error message.